The process

Here's how
it works

Send us your brief

Fill in the form below with your products, quantities, and upload your logo or artwork. Takes 2 minutes.

Get your quote

We'll come back to you within 48 hours with a full quote, mockup samples, and timeline, no obligation.

Approve your order

Once you're happy with the quote and mockups, payment secures your order and production begins.

We handle the rest

Your merch is produced, quality checked, packed, and delivered directly to your door.

What we make

MERCH YOUR CUSTOMERS
WILL ACTUALLY WEAR

T-Shirts & Polos

Premium unisex tees and polos for venues, events, bands and brands. Screen printed or DTG. Sizes XS–5XL.

From $25 / unit (MOQ 100)

Singlets

Lightweight unisex singlets for events, venues and summer merch drops. Screen printed. Sizes XS–5XL.

From $25 / unit (MOQ 100)

Hoodies

Premium fleece pullover hoodies, embroidered or screen printed. The winter essential for venues, bands and brands.

From $40 / unit (MOQ 75)

Caps

Structured caps, dad hats and snapbacks. High quality embroidery and custom branding options available.

From $20 / unit (MOQ 100)

Custom branded stubby cooler neoprene wrap

Stubby Coolers

Essential merch for pubs, breweries and events. Neoprene, full colour wrap print. Custom shapes available.

From $4 / unit (MOQ 250)

Tote Bags

Natural canvas totes, single or double-sided print. Great for events, venues and retail.

From $30 / unit (MOQ 100)

Stickers

Die-cut stickers and vinyl decals in any shape or size. Flexible quantities available.

From $0.80 / unit (MOQ 250)

Bar Mats

Custom branded rubber bar mats. A staple for any pub, brewery or hospitality venue.

From $8 / unit (MOQ 50)

Custom branded merchandise including bottle openers, mugs, flags and drinkware

Looking for something else?

We can source a huge range of custom products including drinkware, lanyards, flags, keyrings and more.

Get in touch

Why businesses choose us

Why businesses choose
The Merch Club

We handle everything

From production to quality control and delivery, we manage the entire process so ordering merch stays easy.

Real pricing, upfront

No hidden costs or surprise fees. Your quote includes production, freight, and delivery to your door.

Flexible order quantities

Whether you need merch for a small event, local venue or growing brand, we offer flexible order sizes to suit you.

Aussie-based support

Fast replies, clear communication and local support throughout the entire process.

Artwork help available

Don't have print-ready files? We can work with your logo and help get it ready — just let us know in the brief.

Simple ordering process

Once your quote and mockups are approved, payment secures your order and production begins immediately.

FAQ

Questions we
get asked a lot

Typical turnaround is 4 to 6 weeks from order confirmation through to delivery, depending on the product and order size.

Minimum order quantities vary depending on the product. T-shirts and caps start from 100 units, hoodies from 75, stubby coolers from 250, and bar mats from 50.

Not necessarily. Send us whatever you have — a logo file, JPEG, PDF or even a photo of your signage — and we'll let you know what works or help prepare it for production.

Once your quote and mockups are approved, we invoice the full amount before production begins. This is standard for custom manufactured products.

Every quote includes free digital mockups so you can approve your design before production begins.

Every order is quality checked before dispatch. If there's an issue with your order, we'll work with you to make it right.

Yes, we deliver Australia-wide directly to your venue, business or event location.

Absolutely. Most clients order a mix of products including apparel, headwear, bar accessories and promotional items.

Yes. We can match Pantone colours across most products to help keep your branding consistent.

Yes. If your artwork is not print-ready, we can help prepare your files and guide you through the process.

Yes. You can mix sizes across your apparel order to suit your team or customer base.

Depending on the product and timeline, we may be able to accommodate urgent orders. Contact us with your deadline and we'll do our best to help.

Get started

Request a free
quote today

Tell us what you're after and we'll send you pricing, mockups, and an estimated production timeline within 48 hours.

Whether you're ordering merch for a pub, event, band or business, we'll help make the process simple from start to finish.

Free mockups included

Clear upfront pricing

Fast turnaround times

Australia based support

Australia-wide delivery

0494 757 126

Your name

Pub / band name

Email address

Phone (optional)

Products you're interested in (select all that apply)

Approximate quantity

When do you need it?

Do you have artwork / a logo ready?

Upload your logo or artwork (optional) Upload logo / artwork

Opens a secure upload form. Accepts JPG, PNG, PDF, AI, EPS.

Anything else we should know?

We'll get back to you within 48 hours with pricing, mockups and turnaround times.

Thank you for your details!

We'll have a quote and mockup samples back to you within 48 hours.

THE MERCH CLUB

Legal

Terms &
Conditions

The Merch Club · ABN 64 561 309 042 · Last updated June 2025

Orders & Payment

All orders are custom manufactured to order. Full payment is required before production begins unless otherwise agreed in writing.

Quotes are valid for 14 days from the date of issue. After this period, pricing may be subject to change.

Production will not commence until artwork, quantities, sizes and final mockups have been reviewed and formally approved by the client.

Artwork Approval

Clients are responsible for carefully reviewing and approving all artwork, spelling, colours, sizing and mockups prior to production. Please check all details thoroughly before providing approval.

Once artwork approval has been provided by the client, The Merch Club accepts no responsibility for errors that were present in the approved artwork, including spelling mistakes, incorrect colours or sizing.

By supplying artwork, logos or designs, the client confirms they own or have the legal right to use all provided content. The Merch Club accepts no liability for any intellectual property infringement resulting from client-supplied artwork.

Production & Turnaround Times

Estimated production and delivery timeframes are provided as a guide only and may vary depending on supplier availability, freight delays, public holidays and production schedules.

While every effort is made to meet estimated delivery dates, The Merch Club is not liable for delays caused by circumstances outside of its reasonable control, including but not limited to freight carrier delays, customs clearance or supplier issues.

Product Variations

As all products are custom manufactured, slight variations in colour, sizing, print placement and finishing may occur between digital mockups, samples and final delivered products. This is inherent to the nature of custom production.

Minor variations of this nature do not constitute product faults and are not grounds for refund or replacement.

Returns & Refunds

Due to the custom nature of all products, orders are non-refundable once production has commenced. This includes changes to artwork, quantities, sizes or product type after production approval.

If an item arrives faulty or significantly different from the approved artwork, please contact us within 7 days of delivery with photos and a description of the issue so it can be reviewed and resolved.

Shipping & Delivery

All delivery timeframes provided are estimates only and are not guaranteed.

Risk in goods transfers to the client once the order has been delivered to the nominated delivery address provided at the time of order.

The Merch Club is not responsible for delays, losses or damages caused by freight providers, or for failed deliveries resulting from incorrect or incomplete delivery information supplied by the client.

Limitation of Liability

To the maximum extent permitted by law, The Merch Club's total liability in connection with any order is limited to the value of the goods supplied under that order.

The Merch Club is not liable for any indirect, incidental or consequential losses, including but not limited to lost profits, business interruption, missed event sales or reputational damage, arising from any order, delay or product issue.

Questions about these terms? Get in touch at hello@themerchclub.com.au or call 0494 757 126. We're always happy to clarify anything before you place an order.

YOURBRANDON EVERYTHING

Here's howit works